Frequently Asked Questions
Carevios connects families with vetted, professional caregivers based on their specific needs. You simply share your care requirements, and we match you with suitable caregivers available in your area.
All caregivers on Carevios are carefully screened and background-checked. They have experience in elderly care and offer a range of support — from companionship to help with daily tasks or mobility.
We are continuously expanding our reach. You can check availability by contacting our support team.
Yes. You’ll be presented with profiles that match your needs and can select the caregiver who feels like the best fit for your family.
Caregivers offer various types of support, including companionship, meal preparation, medication reminders, hygiene assistance, mobility support, and light housekeeping.
Care requirements vary, and we offer flexible scheduling. Whether you need just a few hours a week or full-time care, we’ll work with you to create a plan that fits.
Safety is our top priority. All caregivers undergo background checks, reference verification, and interviews before joining the platform. We also encourage open communication and feedback.
If the match isn’t right, we’ll work with you to find a better one. Your comfort and peace of mind are important to us.
Pricing depends on the type and duration of care needed. After sharing your requirements, we’ll provide a transparent estimate with no hidden fees.
Absolutely. Our support team is here to answer your questions and guide you through the process — just reach out through our contact form or helpline.